All Star Roofing, Inc. ("All Star Roofing," "we," "us," or "our") operates all-starroof.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
We collect information in the following ways:
- Information you provide: name, phone number, email address, mailing address, city, and project details you submit through our contact forms, estimate requests, or by calling or texting us.
- Automatic information: IP address, browser type, device type, pages viewed, referring URL, and general location, collected through cookies and similar technologies (including Google Analytics).
- Advertising technologies: we use the Meta Pixel and Meta Conversions API, and may use Google Ads tracking, to measure ad performance and build audiences for our advertising campaigns on Meta (Facebook/Instagram) and Google. These tools may collect information about your interactions with the Site and share it with Meta and Google in accordance with their own privacy policies.
How We Use Information
- To respond to estimate requests and contact form submissions
- To schedule and provide roofing services
- To send appointment reminders, follow-ups, and service-related communications
- To measure and improve our website and advertising campaigns
- To comply with legal obligations
Cookies & Tracking Technologies
The Site uses cookies and pixels (including the Meta Pixel and Google Analytics) to understand how visitors use the Site and to measure the effectiveness of our advertising. You can control cookies through your browser settings; disabling cookies may limit some Site functionality.
How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the Site, manage customer communications, and run advertising (e.g., our website host, CRM/scheduling platform, Meta, and Google)
- Manufacturers or financing partners, only when you request a warranty registration or financing option that requires it
- Law enforcement or regulators, when required by law
Your Choices
You may opt out of promotional texts, calls, or emails at any time by replying "STOP," telling us directly, or contacting us using the information below. You can also limit ad tracking through your Facebook/Instagram ad preferences and your browser's cookie settings.
Data Retention & Security
We retain information for as long as needed to provide our services, maintain business records, and meet legal requirements. We use reasonable administrative and technical safeguards to protect information, but no method of transmission or storage is completely secure.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
All Star Roofing, Inc.
2028 Spartan Drive, Mandeville, LA 70448
(985) 626-7663
Or use our contact form.